Improving staff understanding of the ACFI to get the most out of potential funding… and keep it at validation!
Prepared by: Michael Peachey
Presented by: Wellness & Lifestyles Australia
Do you find that the way some staff are documenting is affecting your funding, or that they’re not always performing the interventions required?
Especially when it comes to pain management interventions, we commonly hear that carer’s:
- Can’t find the time
- They’re doing it but not documenting the interventions, or
- They just aren’t doing it as they don’t feel confident in providing these interventions
By keeping track of our sites’ validation results, we’ve determined that some of the most commonly downgraded items are Directive 3 (Pain Management) and Directive 12 (Management of Oedema, Arthritic Joints, etc). This is a big concern, especially when a downgrade of only one category in Complex Health Care can result in a loss of between around $5,000 – $9,000 per year!
That is why Wellness & Lifestyles have created the ACFI Complex Health Care online training module, which helps to solve these issues and problems.
What this online training module can do for you…
- Get all levels of staff on board to help maximise ACFI funding
- Improve your staff’s understanding of documentation requirements to maintain funding at validation
- Ensure that your staff know how to correctly provide the interventions to improve compliance and clinical outcomes
- Gain a better understanding of the ACFI business rules – learn a proactive approach to maximize funding whilst minimising documentation
Included in this online training module is…
- An overview of the ACFI
- The ACFI Complex Health Care Domain
- What’s Needed to Support ACFI Directives
- Providing the Therapy (Basic Massage Terminology & Techniques, Heat Treatment, Tubigrip & TED Stocking Application, etc)
- Business Rules for Appraisals
Who should use this online training module?
You and your staff should go through this training if you have residents at your facility that aren’t a Medium or High in Complex Health, you’ve ever been downgraded in Complex Health, or you’re just concerned that you might not be getting the funding for services you’re already providing to your residents.
Some of the sites we’ve provided training to rarely ever made a claim in Complex Health because they just weren’t confident… even though they were actually providing the services. Now nearly every resident is at least a Low in Complex Health. This is an increase in funding of close to $5,000 per year per resident!
We’ve realised that not all staff at facilities need (or want) the same level of training regarding the ACFI and its components; the needs of care staff and clinical staff responsible for submitting the appraisals are quite different.
This session is set-out in a progressive format, where ACFI Business Rules and strategies build upon previous information, and are left to the end. It’s important for all levels of staff to have an understanding of the basics and how to do the interventions too, because we’ve found that the RN’s and CN’s providing mentoring and guidance to the care staff helps with job satisfaction and compliance.
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