How to improve resident and financial outcomes using the ACFI … and keep it at validation!
Prepared by: Michael Peachey
Presented by: Wellness & Lifestyles Australia
Do you find that some senior staff in your facility do not understand the ACFI properly? Especially when it comes to complex health care directives, we commonly hear that senior staff:
- Do not understand all of the ACFI business rules
- Do not have the time to learn the ACFI properly
- Are underclaiming because they do not feel confident in their submissions
By keeping track of our sites’ validation results, we’ve determined that some of the most commonly downgraded items are Directive 3 (Pain Management) and Directive 12 (Management of Oedema, Arthritic Joints, etc). This is a big concern, especially when a downgrade of only one category in Complex Health Care can result in a loss of between around $5,000 – $9,000 per year!
That is why Wellness & Lifestyles have created the ACFI Complex Health Care Education, which helps to solve these issues and problems.
What this training can do for you…
- Get all levels of staff on board to help maximize ACFI funding
- Improve your staff’s understanding of documentation requirements to maintain funding at validation
- Ensure that your staff know how to correctly provide the interventions to improve compliance and clinical outcomes
- Gain a better understanding of the ACFI business rules – learn a proactive approach to maximize funding whilst minimizing documentation
Included in this training is…
- An overview of the ACFI
- ACFI questions relating to allied health
- Supporting Complex Health Care (CHC) claims/barriers
- Proactive planning to ensure the best outcomes
- Resident and facility outcomes
Who should use this training?
You and your staff should go through this training if you have residents at your facility that aren’t a Medium or High in Complex Health, you’ve ever been downgraded in Complex Health, or you’re just concerned that you might not be getting the funding for services you’re already providing to your residents.
Some of the sites we’ve provided training to rarely ever made a claim in Complex Health because they just weren’t confident… even though they were actually providing the services. Now nearly every resident is at least a Low in Complex Health. This is an increase in funding of close to $5,000 per year per resident!
We’ve realised that not all staff at facilities need (or want) the same level of training regarding the ACFI and it’s components; the needs of care staff and clinical staff responsible for submitting the appraisals are quite different.
This session is set-out in a progressive format, where ACFI Business Rules and strategies build upon previous information, and are left to the end. It’s important for all levels of staff to have an understanding of the basics and how to do the interventions too, because we’ve found that the RN’s and CN’s providing mentoring and guidance to the care staff helps with job satisfaction and compliance.
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